Terms and Conditions
Munchies Online Collection & Delivery is the on-line store
owned by Munchies Dining Limited and operated on-line through its authorised
individual franchise outlets, through it’s authorised Individual Franchise
Outlets on the Internet. Access to each Munchies Online Collection & Delivery
site is subject to registration and the following terms and conditions. These
terms and conditions will come into effect when you register with us.
1.1 You are registering as a user of Munchies Online Collection and Delivery.
Access is via your user name and password, which is personal to you [or your
company]. You must therefore not allow your user name and password to be used
by anyone else, and must not permit or assist anyone who is not a registered
user to gain access to any part of Munchies Online. You must also immediately
notify the Individual Munchies Outlet you have chosen ( the telephone number of
which will always appear on the Outlets Home Page on the web site ) if a third
party obtains your user name and/or password and / or by emailing us at
You can change your password at anytime by clicking the "Change my Password"
button at the top of this page.
2. Making a purchase
2.1 To make a purchase, simply browse Munchies Online and
click on any items that you wish to add to your order. After you have finished
your selection, please click on "finish order" and you will be asked for a few
2.2 There are daily cut-off times for receipt and delivery of orders. These are
shown on each Munchies Outlet’s Home Page. No new same day orders can be
accepted after this time. Any cancellations or amendments to an order must be
made by calling the telephone number shown on the Individual Munchies Outlet’s
Home Page by 4pm the day before the delivery date. We do not accept same day
cancellations or amendments.
2.3 Any order you make for products in Munchies Online Delivery is an offer by
you to purchase such products (subject to these terms and conditions), and
acceptance of any order is at Munchies sole discretion. An order is deemed to
have been accepted by Munchies only when you receive email confirmation to this
effect. Once we have accepted your order, there may be occasions where, for
quality reasons or for other reasons beyond our control, it will not be
possible to complete your order in full. In such cases, we will always contact
you and ask you to amend your order.
3. Price and Payment
3.1 The price will be as set out on each Individual Munchies Outlet’s published
price list (shown on each Munchies Online Order Page), current at the date of
3.2 Price and availability information is subject to change without notice. We
accept payment on-line by most leading credit and Laser card including Visa,
MasterCard and Laser. Payment will be charged against your card at the time of
3.3 If your company has entered into a credit agreement with a Munchies Outlet
to the effect that it will pay for officially placed orders we will arrange
payment directly with your company.
3.4 For Credit Accounts, invoices are sent weekly and are payable within 30
days from the date of receipt of the invoice.
3.5 Credit Account customers will receive a monthly statement, showing all
orders placed and any outstanding sums due to Munchies.
3.6 Munchies Online reserves the right in it's sole discretion to accept or
refuse any credit account application and to terminate any such account at any
time and need not give any reason for any such decision.
4.1 Products will be delivered to the collection point nominated by yourself at
the time of Registration , Customers may not change their nominated collection
point when placing an order. Deliveries will only be made to the collection
point(s) nominated and approved by the outlet at the time of registration . Any
Changes to a nominated collection must be made to the Individual Munchies
Outlet atleast two days in advance and must be formally accepted and a response
communicated by the Outlet before a delivery can be made.
4.2 All deliveries must be checked and signed for by an approved representative
of the customer at the time of delivery. Signature will be deemed to constitute
acceptance of delivery of a complete order.
4.3 If any part of an order is found to be missing (or is rejected) on
delivery, the customer must inform Munchies Online Delivery immediately by
calling the telephone number stated on the Individual Outlet’s Home Page.
4.4 all nominated delivery points, whether for individual customers or credit
facility customers must be approved in advance by the Individual Munchies
Outlet. This will occur within two days of a Customer registering.
5. Terms of Supply
5.1 Munchies food is supplied strictly for direct customer use. Under no
circumstances is our food to be re-sold to a third party or offered at
subsidised or inflated rates to a third party. This restriction also applies to
in-house catering arrangements where Contract Caterers are ordering on behalf
5.2 Munchies recommends that Customers comply with any instructions and
recommendations of Munchies in relation to the storage and use of the products
(for example and without limitation, use by dates).
6.1 Munchies Dining Limited shall have no liability whatsoever in contract or
in tort or otherwise in respect of any loss or damage howsoever occasioned to
any Customer or person by any product or service sold or delivered, either
directly or indirectly, by any Munchies franchise to any such customer or
6.2 No Munchies franchisee shall be liable for any loss, damage or injury,
whether direct or indirect, actual, economic or consequential, arising from the
sale or delivery of a Munchies product or service to any customer or person.
Where a Munchies franchise is responsible for any loss, damage or injury to any
customer it may at its absolute discretion deliver replacement products ( at
its own expense ) to that customer or refund any sums paid by that customer for
6.3 Neither Munchies Dining Limited nor any Munchies franchisee shall be liable
for any loss, injury or damage caused to any customer or person whosoever by
any use or malfunction of any of the Munchies electronic communications
networks or services.
6.4 Nothing in these terms will limit or exclude the liability of any
Individual Munchies Outlet for death or personal injury caused by negligence on
its part and nothing in these terms will affect your statutory rights.
6.5 Nothing in these terms and conditions shall exclude your statutory or legal
rights under Irish and EU law as a consumer of products or services.
7.1 You can withdraw your registration by emailing the helpdesk at
7.2 We reserve the right to terminate your access to Munchies Delivery
immediately without notifying you in advance should you not operate your
account in line with these terms and conditions.
8. Use of material appearing on the Munchies Delivery Site
All rights in the site design, computer codes, text, graphics and other
content, interfaces, and the selection and arrangements thereof (the
"Materials") belong to Munchies Dining Limited or its licensors. You may print
or download portions of this site and make copies of these for your own
personal use only. Any other use (including without limitation any further
reproduction, storage or transmission to anyone) of any Materials without our
prior written permission is strictly prohibited.
9. Contacting us
If you need to contact our Headoffice, please email us at
firstname.lastname@example.org Alternatively, you can write to us at Munchies Dining
Limited, East Point Business Park, Alfie Byrne Road, Dublin 3.
10.1 Munchies Dining Limited and each Individual Munchies Outlet reserves the
right to amend the terms of this Agreement from time to time. Your continued
use of any part of the Munchies Collection & Delivery Site after any such
amendment will constitute your acceptance of the amendment or amendments
concerned. You should therefore regularly visit these terms and conditions to
ensure that you keep up to date with your rights and obligations under this
Agreement. If any such amendments are considered in the reasonable opinion of
Munchies Dining Limited or Individual Munchies Outlet to be material, notice of
the amendments will be emailed to all registered users of Munchies Online at
their e-mail address.
10.2 If you do not wish to accept an amendment you should immediately withdraw
your registration by contacting the Individual Outlet directly or by emailing
the help desk at email@example.com
11. Access/Force Majeure
11.1 Although we will aim to provide uninterrupted access to the Munchies
Collection & Delivery Site, we cannot guarantee this. We accept no
responsibility or liability for any interruption or delay which may occur to
anyone visiting or wishing to visit the Munchies Collection & Delivery Site.
11.2 In the event we cannot fulfill obligations to you under this agreement due
to any event beyond our reasonable control, we will notify you and we will be
relieved of our obligations to you under these terms and conditions to the
extent such performance is hindered by such an event.
This Agreement is governed by Irish law and both we and you agree to submit to
the exclusive jurisdiction of the Irish courts.
13. Allergy Warning
Munchies products may contain traces of nuts. For full nutritional information
on the products within our product range please email us at firstname.lastname@example.org